Concerned About Employee Absences? We Can Help.
Long-term or repeated absences can impact your business. At Lokhem, we investigate to confirm if sick leave is genuine — or if an employee is working elsewhere during their absence.
Protect your business, reduce costs, and get the facts you need to take action.
Accident Investigations for Clear, Reliable Answers.
Whether you're an insurer, business, or private client, we help verify the truth behind accident claims. Through discreet surveillance, we gather video, photos, and provide a detailed report to support your case.
Trustworthy. Thorough. Evidence-driven.
Covert Vehicle & Asset Tracking for Added Security.
Lokhem offers discreet vehicle and asset tracking services to help with a range of investigations. By tracking movement and documenting stops, we provide valuable insights that can reduce financial losses and protect your assets.
Secure. Discreet. Effective.
Business Investigations, Built Around You.
At Lokhem we partner with businesses of all sizes to uncover the truth, protect assets, and support smarter decisions. Our tailored investigations work alongside your team to help your business thrive. Discreet. Professional. Results-driven.
Insurance Investigations You Can Trust.
We work with insurers to verify the validity of claims through discreet surveillance and evidence gathering. Over several days, we collect video, photos, and provide a detailed report to support your case.
Accurate. Reliable. Evidence-based
See Your Business Through Your Customers’ Eyes.
Our Mystery Shopper service gives you honest, unbiased insight into how your staff are performing. We discreetly assess customer service, providing video, images, and a full report to help you improve efficiency and the customer experience.
Real feedback. Better performance.
How Does Mystery Shopping Work?
Restaurants partner with specialist agencies to select shoppers who match their target customers. Together, they define evaluation criteria such as food quality, hygiene, service, and staff interactions. Shoppers then visit anonymously—by phone or in person—to assess the full dining experience. Their detailed reports, often including video and written feedback, help restaurants identify weaknesses and make improvements to enhance overall guest satisfaction.
Reasons Mystery Shopping Can Assist Your Restaurant
The mystery shopping industry presents a myriad of benefits. Below, we’ll explore the reasons why securing their services for your restaurant is a wise decision:
Quality Control
The utilization of secret shoppers offers a thorough assessment of service excellence, effectively pinpointing any underlying issues that might have escaped notice.
By upholding a uniform service standard, you can cultivate a devoted and loyal customer following.
Training and Franchising
For restaurants with multiple locations or franchises, mystery shopping can be a crucial tool for staff training and maintaining consistent standards across all branches.
It ensures that every customer’s experience aligns with your brand identity.
Client Reviews
"I would have no hesitation recommending The team at Lokhem to anyone. This company has a very professional and friendly approach which gave me the confidence that I knew that we had chosen the right company to do the work that we needed completed.
My investigator and his team were very clear from the beginning of the different price ranges of the surveillance offered so you are under no illusion what you are paying for. From the moment I met our investigator I knew that he had our best interests at heart and wanted to get the top results for us. He was very thorough in his approach and kept us updated by both WhatsApp and email of everything that he was doing so there was clear transparency in this investigation.
Lokhem are very professional, and I was very impressed in the information that we received after the investigation both written and by video. This helped our company to obtain all the evidence that we needed which I am very grateful for."
— Former CustomerCONTACT AN INVESTIGATOR 24/7
You can contact us via this form 24 hours a day 7 days a week , you will be asked a few details about your case and asked if you wish to speak with an investigator as soon as possible.
This is completely confidential and you do not have to give out any personal information at this stage.
We look forwards to helping you find a solution to your problems.